Truecount Bookkeeping Privacy Policy

1. IntroductionWelcome to Truecount Bookkeeping. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data.

2. Information We Collect

• Personal Information: Includes your name, contact details, and payment information.
• Business Information: Includes your ABN, business address, and financial records.
• Usage Information: Data on how you use our services, including communications with us.

3. How We Collect Information

• Directly from you when you engage our services or communicate with us.
• Automatically through your interactions with our website or online platforms.
• From third parties where you have consented or as permitted by law.

4. How We Use Your Information

• To provide bookkeeping and related financial services.
• To communicate with you regarding your account or our services.
• For record-keeping, billing, and payment processing.
• To comply with legal obligations.

5. Sharing of Your Information

• With service providers and partners who assist in delivering our services.
• With regulatory authorities when required by law.
• We do not sell your information to third parties.

6. Data SecurityWe use industry-standard measures to protect your information from unauthorized access, loss, or misuse.

7. Your Rights

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to your personal information.
• Complaints: You can lodge a complaint if you believe we have breached your privacy rights.

8. Retention of InformationWe retain your information only for as long as necessary to provide our services and comply with legal obligations.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be communicated to you via our website or directly.

10. Contact UsFor any questions, concerns, or requests regarding your privacy, please contact us at:

• Email: admin@truecount.com.au
• Phone: 0407 994 330

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